Frequently Asked Questions

Everything you need to know about our DIY resins, pigments, and supplies.

How long does it take for Counter Culture DIY resin to cure?

Our Artist Resin typically reaches a tack-free state within 12-24 hours, depending on ambient temperature and humidity. A full cure is achieved after 7 days, ensuring maximum durability and heat resistance.

Are your products safe for food contact?

Yes, once fully cured, our Artist Resin and DIY resins are FDA compliant (CFR 175.300) for incidental food contact, making them perfect for tumblers, charcuterie boards, and coasters.

What is your shipping policy for domestic orders?

We process most orders within 1-3 business days. Shipping times vary by location, but you will receive a tracking number via email as soon as your package leaves our warehouse.

Can I return products if I change my mind?

We accept returns on unopened and unused products within 30 days of purchase. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs.

How should I store my resin and hardener?

To maintain shelf life, store your bottles in a cool, dry place away from direct sunlight. Ensure the caps are tightly sealed to prevent moisture contamination and oxidation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for flexible installment options.